About The Policy
At Texas Design Experts, the protection of our customers is our top priority. We value your trust and ensure that your personal information is safeguarded. While we do collect data from our customers, it is solely used to enhance our customer service. We do NOT lease or sell any information provided by our customers.

This policy outlines how we collect and use the personal information you provide, the reasons for collecting it, and your options regarding your data.

Personal Information Collected
The information we collect includes your name, email, mailing address, and phone number, which are provided by you when placing an order or saving your details with us. We may also use the email addresses or physical addresses collected through our mailing system, such as our Contact Us Form, to respond to inquiries, comments, and requests.

Additionally, we maintain records of items that have interested our customers in the past, as well as information about their online purchases. We prioritize the privacy of our users. When collecting phone numbers, we ensure that the submission
form provides a clear link to our Privacy Policy, outlining the collection, usage, and opt-out rights.

We guarantee that mobile phone contact information will never be shared or sold to third parties for marketing purposes.

SMS Marketing Consent and Privacy

At Texas Design Experts, we prioritise your privacy and are committed to protecting your personal information. When you opt in to receive SMS messages from us, we collect and store your mobile phone number, the date and method of your consent, and your preferences for communication. This information is used exclusively to provide you with the SMS services you requested, such as updates, promotional offers, and customer support.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or request more information by replying HELP. Message frequency may vary. Message and data rates may apply. For assistance or additional information, you can reply HELP to any message (message and data rates may apply) or contact us directly at +1 (832)7371637.

Your trust is important to us, and we are dedicated to maintaining the highest standards of privacy and security. For more details about how we protect your information, please review our full privacy policy or contact us with any questions.  or Contact Support at +1 (832)7371637.

Use of Collected Data

The data we gather helps improve our services. We use it to process orders and send order confirmations. Our customer service may also contact you via phone, email, or postal mail if additional information is required regarding your order.

Additionally, we may send you updates about our website, services, newsletters, and promotions. We also use the information about your interests and purchases to improve our website design and overall customer experience.

Newsletter Opt-out

If you no longer wish to receive our newsletters or promotional communications, you may opt-out by following the instructions in each newsletter or contacting us at [email protected] or calling +1 (832)7371637.

Social Media Features and Widgets

Our website includes social media features, such as the Facebook Like button, and interactive widgets. These features may collect your IP address, the pages you visit on our site, and may set cookies to enable the feature to function properly. Social media interactions are governed by the privacy policy of the respective provider.

3rd Party Sharing

We do not share personal information with third parties except as specified in this policy. We use credit card processing companies solely to process payments, and these companies do not store, share, or use your personal data for any other purposes. We also use Tawk to Chat for live customer support on our website, and these companies are authorized to use your data only as necessary to provide services to us.

Security of Personal Information

We protect your personal data during transmission using Secure Sockets Layer (SSL) encryption. While we adhere to industry-standard security practices, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to ensure the security of your personal data, we cannot guarantee its absolute security.

If you have any questions about security on our website, please contact us at [email protected].

Access of Registered Accounts

Customers can access their registered accounts by logging into our website. Once logged in, customers can view and update their information in their accounts under “My Account.”

Changing, Deleting, or Unsubscribing Accounts

To cancel your account or request the deletion of your personal information, please email us. We will retain your information as long as your account is active or as necessary to provide services. If you wish to cancel your account or stop receiving communications, please contact us, and we will honor your request in accordance with our legal obligations.